Flow not working on decision utility

[snieg]

I am trying to create a simple flow that the Yes branch from a decision utility comes to the next question.  When I test it, it follows the No branch and I am not able to determine why.  I am not sure how to troubleshoot the issue.

Any thoughts from any experts?

Thank you in advance

[Mark Roethof]

You are still not sharing the conditions on the transitions. Can't help you further if you don't share it.

[snieg]

Hi Mark,

I am sorry for the trouble, I appreciate your patience as this is all very new to me.  I am hoping the screenshots below will help you.

Thank You Again!

This question should appear if Yes was selected on the Reboot question but it is following the No prompt instead

[Mark Roethof]

No I'm asking for the transitions on the Yes and No. For example literally click on the Yes, that should open on the right "Branch properties". What is configured there in the condition or script? And the same for the No.

[snieg]

Thank you for clarifying and I now see what you are talking about.  THANK YOU for being so patient with me.

There are no conditions on either branch.

I ended up starting from scratch and it is working for that part, but I am now experiencing it with another question/response with the same branch conditions.
Do you have any thoughts or suggestions on how to troubleshoot this issue?

[Mark Roethof]

Not having conditions or script on the branch properties is the issue. The label "Yes" and "No" is just something visual and nothing more. So simply the first transition will evaluate to true, and the seconds will never be evaluated.

So you also don't need to start from scratch. You just need to configure the Branch properties. And for all the transitions on that branch.