Dear all,
I want to add a new translation language in Virtual Agent, such as Japanese.
I have installed i18n translation plugin,
But I don't see Japanese options. How should I operate?
1 ACCEPTED SOLUTION
Hi,
By default, the language supported by the platform is American English. You can activate the plugin for other supported languages if you have the admin role.
Before you begin
About this task
The following plugins are currently available:
- I18N: Brazilian Portuguese Translations
- I18N: Czech Translations
- I18N: Dutch Translations
- I18N: Finnish Translations
- I18N: French Canada Translations
- I18N: French Translations
- I18N: German Translations
- I18N: Hebrew Translations
- I18N: Hungarian Translations
- I18N: Italian Translations
- I18N: Japanese Translations
- I18N: Korean Translations
- I18N: Norwegian Translations
- I18N: Polish Translations
- I18N: Portuguese Translations
- I18N: Russian Translations
- I18N: Simplified Chinese Translations
- I18N: Spanish Translations
- I18N: Swedish Translations
- I18N: Thai Translations
- I18N: Traditional Chinese Translations
- I18N: Turkish Translations
In addition, the I18N: Internationalization plugin (com.glide.i18n) provides the elements necessary for translating an instance without any translation preloaded. This plugin is useful for translating an instance to a language other than those listed above. For more information on using the I18N: Internationalization plugin to translate an instance, see Translate to an unsupported language.
The user has several choices for identifying the language to be used for the instance, as described here.
To enable user-specific languages, first activate the I18N Translation plugins for the desired languages.
- Language picker at login: If user-specific language is enabled, users see a choice list on the login page to select their language. To control display of the choice list on the login page, navigate to and use the property Show the language select box on the login page to allow the user to specify the language they would like to be logged in with.
- Language picker in the System Settings window (UI16): Users can select their language in the General tab of the System settings window. Access this window by clicking the gear icon on the right edge of the banner.
- Language setting on the user table: If you have users that require a different language in addition to the global language, you can specify a language for them in . If the Language field isn't already on the form, you can configure the form and add it.
The Language field in the User [sys_user] table overrides the default global language for that user's sessions.
Note: Setting the language for the system guest user sets the language for both the login page and all users without a user role.
Mark my answer correct & Helpful, if Applicable.
Thanks,
Sandeep
