How to change the virtual agent chat welcome message and show me everyone?

Reddy34 · ‎07-29-2021

Hello everyone,

1.how to change the virtual agent welcome message and show me everyone

2. based on user location we need to restrict the welcome message and topics .

kindly some one suggest me .

Regards,

Reddy

Community Alums · ‎07-29-2021

Hi Reddy,

You can refer to below video .

View solution in original post

Community Alums · ‎07-31-2021

Can you please mark the comment as Correct Answer which helped you. This is helpful for closing the thread.

Thanks,

Hardit Singh

Manal Aquil · ‎08-01-2022

Accurately explained.

Thanks,

Manal

amaradiswamy · ‎07-30-2021

Hi,

If your question is answered then please make one of the responses as correct so that it will be moved to answered and it will be easy for others to find

Community Alums · ‎08-02-2021

Hi,

Was your issue resolved? please mark an answer correct to close the thread.

Thanks

Reddy34 · ‎08-02-2021

Hi Singh,

Not able to resolve my issue. I have created one topic .given same condition but its not working.

see below screen short.

Kindly suggest me on this.

Regards,

Reddy