How to change the virtual agent chat welcome message and show me everyone?

Reddy34
Tera Contributor

Hello everyone,

1.how to change the virtual agent welcome message and show me everyone

2. based on user location we need to restrict the welcome message and topics .

kindly some one suggest me .

Regards,

Reddy 

1 ACCEPTED SOLUTION

Community Alums
Not applicable

Hi Reddy,

You can refer to below video .

View solution in original post

18 REPLIES 18

Community Alums
Not applicable
Replace your code with. vaInputs.user.country

tried that as well but in logs i am not able to see the messages what i mentioned in the script.

Kindly check.

 

Reddy34
Tera Contributor

See below screen shots,

 

find_real_file.pngfind_real_file.png

Did you check if a log statement is created for "If inside" then most probably the changes are not published. Publish the topic and test the flow