I want to start a specified topic after displaying the "show me everything" button

kuroiwa · ‎05-18-2022

When you start the virtual agent,
A greeting is displayed and a "show me everything" button is displayed,
I want to start a specific topic without selecting a topic at this time.

・Is there a way to specify a topic?

Thank you.

Gokul Janardana · ‎05-18-2022

Hello,

As I understand your question, you want to trigger a specific topic after the greeting topic before displaying the "show me everything" button. Is that correct?

If so, you can edit the greeting topic and add a script utility to write the code vaSystem.switchTopicById('[sys_id of the topic]'). This code will take you to the topic mentioned as soon as it is triggered in the flow. You can make changes to the flow logic according to where and how the "Show me everything" button should be displayed.

Please explain your question in detail if I got you wrong.

If my answer helps you in any way, please mark it as helpful and accept the solution!

View solution in original post

Gokul Janardana · ‎05-18-2022

Yes, this should work!