Live agent - Survey link
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yesterday
I need a help on the post chat survey,
I have created a record in survey designer and added that into my queue-post chat survey record ,Its now triggering the survey link but it is happening only when user ends the chat not when agent ends the chat.
I have also checked the box requester ended and it still does not work.
Could someone please help how can this be fixed?
1 REPLY 1
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20 hours ago
Ahoy @poornimanar,
could you possibly share some configuruations you made? and the assessment trigger to review?
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