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08-09-2020 03:41 AM
Dear Developers,
I am working on the VA simulator while i am facing issue in getting the cloud dimenion logo on virtual agent . Please help me on this.
update the Virtual Agent branding to match Cloud Dimensions’ branding
• | Cloud Dimension’s logo has been attached to the 'Update Virtual Agent Branding' story. Download the logo to your computer. |
• | Replace the NOW logo with Cloud Dimensions’ logo |
• | Update the Chat Header text to Cloud Dimensions |
• | Update the Chat Header Background color to #1F5FA0 (that is a "zero", not an "O") |
• | Update the Chat header font color to #7F8FA9 |
Solved! Go to Solution.
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08-09-2020 05:26 AM
Hello,
In the VA simulator instance, you have to look in the Stories module. In there you will find the Story mentioned in the task steps. I have attached the image to this post to make it easier for you.
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06-17-2023 06:51 AM
About: Virtual Agent Micro-Certification Assessment Simulator (San Diego) (Course) Update Virtual Agent Branding (Content)
Here are the detailed steps:
1) In the related Instance go to "All > Agile Development > Stories" .
2) in the "Short description" filed search for "Update Virtual Agent Branding" record.
3) Open the record to get/download the required logo image file "cloud-dimensions-logo_blue.png".
4) Then go to "All > Conversational Interfaces > Settings".
5) From there get to the "General > Branding > Default Branding" records.
6) Do the necessary changes as per the task and "Save".
7) Validate the task and move on to the next step.
Note: The Screenshots are from the module Instance (San Diego) release, Patch-1.
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11-17-2024 01:32 PM
Cloud Dimension’s logo has been attached to the 'Update Virtual Agent Branding' story. Download the logo to your computer.
All > Agile Deveçopment > Stories > Filter: Short Description = Update Virtual Agent Branding > Download cloud-domensions-logo_blue.png.
Replace the NOW logo with Cloud Dimensions’ logo
Update the Chat Header text to Cloud Dimensions
Update the Chat Header Background color to #1F5FA0 (that is a "zero", not an "O")
Update the Chat header font color to #7F8FA9
All > Agile Deveçopment > Stories > Filter: Short Description = Update Virtual Agent Branding > Chat Header Logo > Update image > Chat Header: Cloud Dimensions > Chat Header Background color: #1F5FA0 > Chat Header font: #7F8FA9 > Update.