Proactive triggers - the change of the displayed message depending on the user's language

[_imuya]

Is it possible to change the message displayed depending on the user's language?
If possible, could you share with me how to do it?

#Proactive triggers #Virtual Agent #Utah

[Community Alums · Accepted solution]

Hi @_imuya ,

As this feature is introduced in UTAH, it has great possibilities of improving.However for your question ,Yes you can!! You can localize the language to that of the end user by making entries to the Translated Text table. For more information about making entries to the Translated Text table, see Translating text fields.

While Creating the rules and actions for Proactive Triggers , before that you should have the translated text fields handy.

[Eric Merkle]

@Community Alums What improvements would you make to the current solution? would love to hear feedback. 

Thanks 

Eric