Servicenow nlu movement to other environment

Satish55
Tera Contributor

Hello All,

 

I have my intent and entity defined in servicenow dev environment. Now i want to move entire nlu model to uat, but when it tried exporting to csv from dev and importing that in uat, i got only intents and did not get associated entities to uat. Can someone let me know how can i do that.

 

I have update sets created, but it has lot of entries, which includes testing of virtual agent chats as well. It is leading to confusion and hence i tried using exporting and importing. Please advise.

 

Thanks,

Satish

15 REPLIES 15

johndoh
Mega Sage

Please keep in mind that once import you must sync the vocabulary first then you train the NLU model/s.