We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Talk to Text for Agents in Live chat

Lynda1
Kilo Sage

Anyone know if ServiceNow offers Speech to Text that Agents can use in live chats? I am hoping for a yes but expecting a no.

2 REPLIES 2

Musab Rasheed
Kilo Patron

Hello,

Don't think it is possible.

Please hit like and mark my response as correct if that helps
Regards,
Musab

Musab Rasheed
Kilo Patron

@Lynda1 Accept my answer and close the thread.

Please hit like and mark my response as correct if that helps
Regards,
Musab