Unable to add NLU Test Utterances | Virtual Agent

NuruddinA
Mega Contributor

Hello all!

 

Despite being able to build, publish, and otherwise do everything else with NLU's and Virtual Agent Flows, I am unable to add test utterances. Any ideas on what could be the cause?

 

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It says to wait, but I've tried multiple times over the past week, cleared ServiceNow cache as well as my browsers'. I have tried on multiple browsers as well.

 

2 REPLIES 2

GlideFather
Tera Patron

Hi @NuruddinA,

 

perhaps a silly question but... have you selected associated intent??

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No AI was used in the writing of this post. Pure #GlideFather only

Hello @GlideFather 

 

Silly question but a good one! However, yes I did select an intent. It just clears the intent upon submission.

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