Unable to add NLU Test Utterances | Virtual Agent
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12-30-2025 08:48 AM
Hello all!
Despite being able to build, publish, and otherwise do everything else with NLU's and Virtual Agent Flows, I am unable to add test utterances. Any ideas on what could be the cause?
It says to wait, but I've tried multiple times over the past week, cleared ServiceNow cache as well as my browsers'. I have tried on multiple browsers as well.
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12-31-2025 12:22 PM
Hi @NuruddinA,
perhaps a silly question but... have you selected associated intent??
No AI was used in the writing of this post. Pure #GlideFather only
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01-02-2026 08:20 AM
Hello @GlideFather
Silly question but a good one! However, yes I did select an intent. It just clears the intent upon submission.
