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vaInputs.variable does not store value

ankit_sharma487
Kilo Guru

I have been working on chatbot and retrieving values on basis of vaInputs.variable name but sometimes it doesnt hold value any specific reason to that ?, my version is NewYork 

 

Workaround for same : have to use Script and use vaVars.Variable_name = vaInputs.Variable and then use that vavrs.variable for retrieving same value but this makes workflow very long and heavy

 

@Mark Roethof , @Simon H 

9 REPLIES 9

We actually just upgraded our dev environment to Orlando so I'll definitely be keeping an eye out for whether this happens again.

Unfortunately my original example from that other thread was modified since that post so I can't test that one anymore and I don't remember what other topics I ran into this issue with...

I have faced the same issue of loosing value even after using vaVars.variable in one use case however in rest of them this is working i had to again create it, GOD knows whats the issue

Brian27
Tera Contributor

Our company is also seeing something similar.  For us, it's getting cleared when a boolean block is hit in the code.  We're also seeing behavior where an html output isn't being rendered until a scrip block immediately following it completes.  Not sure if these are independant issues or if there's some larger issue with how VA orders the individual activities within the workflow.

We don't use HTML output very often - really only in Multi-flow Outputs to display KB article images - but I've never seen that issue, not sure if it's related.

Fwiw we're on Orlando now and still have this issue about losing variable values every so often. I just ran across it yesterday yet again where it lost a Boolean input value, so it's clearly not just Reference values as I first thought.

Since recognizing it as a known (to me) issue - an infrequent one luckily - I honestly don't spend any more time than I need to on it. I just create the quick vaVar + Script workaround and live with it.

I've seen so many bugs and quirks in VA Designer since it was first released I hardly bat an eye anymore 😕

Ryax1
Tera Guru

Did anyone find a solution for this? I am in Quebec and still sporadically get this issue. I've tried removing Booleans and using Static choice instead to no avail. I really want to stop having to use the script workaround..!

Rich