Virtual Agent Easter Eggs
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06-23-2023 01:40 PM
Has anyone implemented any types of easter eggs within their Virtual Agent? I just implemented this as one and made me wonder if others out there have something similar.
In case you would like to do the same I created 3 script variables:
The default value of url is https://letmegooglethat.com/?q=
In the replace spaces block I am using
(function execute() {
var str = vaInputs.enter_text.toString();
var res = str.replace(/\s/g, '+');
vaVars.search = res;
vaVars.combine = vaVars.url +res;
})()
In the Let Me Google This HTML Block the HTML Message is
<html>
<body>
<a href={{vaVars.combine}} target="_blank">Search Results</a>
</body>
</html>

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06-23-2023 09:17 PM
Hi there,
Easter Eggs in Virtual Agent... did some 🙂
- Randomizing messages, having 2 or 3 different sentences available for often used Bot Responses (now there's an kind of similar out-of-the-box function)
- Greetings adjusted to the time / day of the week, to tell you that you need to close your laptop 🙂
- Changing the Virtual Agent client icon on holidays
Kind regards,
Mark
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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06-24-2023 09:21 AM
I do like the holiday theme idea, make it a little more user friendly. At this time I already have 4 greetings and don't really want to add another 😂
I had to add to a special greeting for admins 😁