virtual agent - how to delete entities

[Krissy]

Hi,

I am trying to delete entities on the models. But i cannot find an option to delete them.

[Victor Chen · Accepted solution]

Hi, click into the entity and then select the 3-dot menu on the top right and click "Delete".

[Krissy]

Yes i found it thank you

[NagarjunaD]

Hello @Victor Chen,

We had one unwanted utterance in the entities in the development instance. We removed it from that Dev instance and moved it to the Test instance.

When I check the entities, that utterance is present in the Test instance.

What are the possible reasons for that utterance to be available in the Test instance?

Thanks

Nagarjuna