Welcome to the Workflow Academy!
In this comprehensive Platform Academy video series, we'll dive into the transformative world of workflow automation, empowering you to build, monitor, and optimize efficient workflows with ease.
Join us as we explore the core tools of ServiceNow's Workflow Automation suite to build flows and subflows, playbooks, and decision tables on the Now Platform. Find all upcoming and previous sessions here.
About this session
Check out these three Academy Shorts videos that walk you through the steps to embed Playbook Experiences in:
- Next Experience pages
- ServiceNow Mobile App
- Service Portal
Learn more about Configuring Playbook Experiences in this Overview Academy, published on July 11th, 2024.
These three videos are available on the Now Community YouTube Channel.
After watching the videos, we'd love your feedback. Please fill out this short survey and leave your comments and questions here on the Community or the YouTube video!
Resources and Links
- Workflow Studio Tour
- Getting Started with Playbooks (CoE)
- Getting Started with Playbooks (Video)
- Custom Playbook Activities (Workflow Academy)
- Configuring Playbook Experience (Workflow Academy)
- Getting Started with Playbook Experience
- Next Experience, UI Builder, and Workspaces
- Adding a Playbook Record Page Tab to a Workspace Record
- Playbooks for the Now Mobile Agent Application (FSM)
- Playbooks in Service Portal
- Activate Playbook for Portals (CSM)
Workflow Academy Playlist
https://sn.works/workflowacademy/playlist
2023 Platform Academy Workflow Sessions Playlist
https://sn.works/platformacademy/workflow
Configuring Playbooks Playlist
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