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04-25-2023 12:46 PM
Hi All,
I am looking to make a simple flow in Flow Designer: When an incident has a category of XYZ, I would like to add 5 names to the Watch List of the incident, upon creation.
However, when I try to create an 'update record' action, the Watch List field isn't giving me a reference field to look up the users. It looks like a simple string field.
Anyone know how to complete this flow?
Regards,
Bob
Solved! Go to Solution.

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04-25-2023 12:59 PM
Hi Bob,
It is a simple string field, however if you just put the user's name in the string field and have them comma separated they'll be added to the watch list of the INC.

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04-25-2023 12:59 PM
Hi Bob,
It is a simple string field, however if you just put the user's name in the string field and have them comma separated they'll be added to the watch list of the INC.
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04-25-2023 01:08 PM
Hey....that worked! Thanks for your quick assistance Joe!