Can not view the flow execution details in washington. getting redirected to the default form view.

kundusuman328
Tera Contributor

I am not able to see the execution details of any action/flow/subflow. I have configured the reporting level to ON. 
it is just opening the execution context record in the default form view.

kundusuman328_0-1716034865653.png

even upon clicking the open the operations view action it again gets redirected to this view. I am saying redirected because upon clicking the action initially browser looks for https://dev191239.service-now.com/$flow-designer.do#/operations/context/ba61f07c64d242109e1d1e99d019... this link but later gets redirected to the above view. Please help!

17 REPLIES 17

OlaN
Giga Sage
Giga Sage

Hi,

Did you start this Flow execution before you changed the Flow reporting level ?

If so, you will need to start the Flow again, since the reporting was not active when the Flow ran the first time.

yes, I did re-executed the flow after the Flow reporting level changing. But the still the issue remains.

Tried the same after wiping my PDI and created a new one.

Encountered the same issue. Might be a bug, I had a look at known issues, but could not find any.

Try contacting support and create a ticket on this.

Kuljeet1
Tera Contributor

I am also facing same issue after upgrade. Flow contexts are not opening in operational view.

please let me know If you find any solution