Dear community,I am on xanadu 12-02-2024_1408.I have an issue that my flow does not start when an update is made from record producer to the sys_attachment table .I analyzed the following:I have a recordproducer in the S4Y portal where you can upload...
Hello, i have a playbook that once restarted by the drop down option goes to stage 1 and activity 1 but gets stuck on pending."Allow this playbook to be restarted during runtime" is checked and each stage and activity has "run always". i created a ne...
Hi All,I'm looking to export all our Workflows from ServiceNow into an easily readable format, for example xlsxIdeally, I'd also like to grab the relevant pick lists/dependencies that appear in the Service Catalog based on choice selection, i.e. IF C...
Does anyone know how to make a decision tree, that I have created, become published and made available to other users? We have level 1 agents that need to utilize the decision trees in a similar fashion to Knowledge Articles. When building Decision T...
I Have created a playbook on hr case table for sending a mail to hr admin if it is assigned to hr admin and if it is not assigned to hr admin than send email to system administrator and tigger condition is when opened for is matt neo ( user availabe ...
1. Is it possible to define the System Under Test?2. is it possible to have some reporting dashboard for all the defects where we can see the status of defects?3. Can test cases be linked to requirements?4. Can attachments be added to the defects fou...
I have configured the workflow of 2 level manager approval. Here once the first level manager approved then it should go to user approval and the task will create but if the manager approval status is requested ,system will trigger notification withi...
I need some guidance on how to call decision table in workflow for ask for approval based on 2 variables selection in the catalog item? can i call it from approval user activity? How do i that?
Unable to access the 'updated by' field on the flow from the triggered record, any idea if there is any restriction to access it.
Hi guys, I was playing around ux banner and i think it's super cool. Got a lot of scenarios that could be useful. But i was wondering if there is a way to make a workflow/flow for lets say P1 incidents or outage etc to specific users / itil agents et...
Hi everyone, I have catalog item where a variable end date (end_date, type = date) has to be filled in.This catalog item has a flow that leads to 4 subflows. In a subflow I want to create two task where the custom field scheluded end date (u_schedul...
Good afternoon, Fellow SNOW Developers, Our group is seeking advice on best practices for logging in Workflow Designer. The Problem We Encountered:We discovered a bug in a workflow associated with a Catalog Item in our Production environment. A flow ...
one custom stage added in flow designer as well as in choice in stage field available on table. stage shows correctly on the form but in list view custom stage(shipped) is always at bottom.
Hello All,I'm currently facing an issue with the Decision Builder in ServiceNow. I have a total of 122 rows in the Decision Builder that contain catalog items as a condition, which are used to populate the task description, short description, and ass...
