Hi everyone,I’m encountering an issue while updating a record in the cmdb_ci_service table. Most fields update correctly, but the Owned By and Business Criticality fields are not updating as expected.It seems like the issue might be related to their ...
Hello,I'm trying to activate my subflow but i'm getting below error don't know what's is exact error. Can someone help me what will be the issue."Failed to create value on component #3 for parameter 'ah_fields'" Thanks,JRY
Hi All, Is there a way to create condition builder in record producer as a variable. using process automation designer "User Form" activity we can bring the condition builder. however CHANGES;CHANGESFROM;CHANGESTO is not available in the view.
I have created a Custom playbook activity in my PDI. For this activity i have created a view and added few fields. But when the Activity is opened the Activity is read only.Any help what could be the reason?
Hi,Hopefully someone can point out what I'm doing wrong. I'm trying to set up a data stream to pull data from BMC Helix. I'm getting the payload returned from the Rest call and it looks fine to me, however whenever I run the data stream I get an erro...
I have to create a variable in catalog item which should allow multi selection of the choices. So i selected the type as list collector and table as sys_choice and created choices in sys_choice. It's working fine but it's not getting displayed as per...
Hi everyone! You know how for Catalog Items, we have this option in the Process Engine where we can select if we're going to use a Flow or Workflow? How can I do this for Change Request? I want to know if the Change Request table also have the Proces...
Created a 5 group, and added members in that group. one member can be in multiple group. Created flow designer to send approval using below image attached "Do the following in parallel" . It is send approval correctlly to 5 group approval.. Shown in...
I have the right roles and permissions and we have the requisite packages installed. I'm struggling to find basic documentation on how it works anywhere (the store listing has a section for documentation but no actual documents) I see flow recommenda...
hi ,In Tokyo Release,Getting below error in a subflow which calls another subflow , the subflow being called does exist and is in published state , but not sure why the calling subflow fails with below error.Please help or pointer or any Workaround t...
Hello all, I have the following requirement:Users need to submit a catalog item, where users can request software. When the request is submitted, a flow should automatically add the user in the corresponding Active Directory group. I'm been browsing ...
I'm working on Flow in Workflow Studio.Trigger is inbound emailThe subject line of each email starts with a 3 letter abbreviation that represents a field office locations. The same 3 letter abbreviations are on the cmn_location table as the field "u...
I am working to move our procurement team to use the workspace and playbooks but they have many in progress requests that are in the middle of the process.How have others handled these requests? Did you just close them out the old way and any net new...
Hi Community,I have been wanting to implement some use cases of PI for IRM/GRC on Now portal but i am unable to find any use case video or topics for it. Please could you help me how i can know about PI more and its related topics.
Hi.I'm writing an Action with a REST step referring to https://www.servicenow.com/docs/bundle/yokohama-build-workflows/page/administer/flow-designer/reference/rest-request-action-designer.html "Test" on the action is successful. When I try to publish...
