Problem: The flow posts the same comment on two consecutive days, even though it is supposed to post only once.I created a flow that posts a comment to notify users that their case will be closed if no action is taken.Flow action: Search for all case...
I have an Activity Action on a playbook. Record conditions are set and when the activity loads the those conditions work fine. I then trigger a modal and perform some actions that update the record in the background. Those updates should trigger the ...
I am trying to solve a timing issue with an order guide. We use an order guide to onboard a person. In the order guide, the user can select a phone, computer, etc. In the flow, the computer, phone, etc. fulfillment needs to wait until the user has ...
When I try to use setWorkflow(false) and autoSysFields(false) in Fix Script/Background Script, it doesn't block to update System fields(Updated, updated by, etc.,) instead it updates the current time and currently logged-in user details. following is...
Hi, in Flow designer we are using oob action 'Get Catalog Variables'. But this is not fetching or showing all Available variables from the selected Catalog item and Variable sets template. we have observed system showing regular variables on catalog...
Hi All, Please note that, I am trying to create a Playbook for an app which I am creating through the Creator studio. But when I use Approval step and in the next decision step, if I try to check if the approval is approved or not, it is not showing ...
I’m looking for information about the field Skip Schedule Cleanup [skip_schedule_cleanup] in the sys_flow_context table? Specifically, can we set this field on a per-flow basis? The reason I’m asking is that I can’t find any documentation that specif...
We have a preference from our architecture/security team to not store credentials within applications/configs, and I was asked if there is any way within a Flow Action to get the credential password for an outbound REST call at runtime. Specifically...
Installing Microsoft Active Directory v2 Spoke (servicenow.com) and trying to follow these directions. I have questions around a few items. For creating the connection, what should we use as a host? Is it any server in our environment that has acces...
Hello, I have created a bi-directional integration between ServiceNow and Jira through Jira spoke.The updates from ServiceNow to Jira is working fine but when I make an update in Jira, it sends multiple updates.I have cloned 'Jira Webhook Process' an...
I am setting up integration between ServiceNow and Teams using Microsoft Teams Graph spoke plugin.Created App in Azure and Configured in ServiceNow connections to get token.Both Microsoft Teams Graph spoke and Microsoft Teams spoke tokens are availab...
Is there a limit to the number of JIRA projects that can be bi-directionally connected to via the spoke? It doesn't appear to be the case based on the documentation, but my integrator for my new ITSM SNOW instance is advising me that there is, break...
Iam able to create a user in Active Directory from servicenow using flow designer and create user action in Microsoft Active Directory spoke v2.But the issue how can we create the users if the user is having same usernames.i would like to add o1, if ...
Iam able to create a user in Active Directory from servicenow using flow designer and create user action in Microsoft Active Directory spoke v2.But the issue how can we create the users if the user is having same usernames.i would like to add o1, if ...
Hi Everyone,We got to hear that Servicenow will stop the support of workflows and before the end of year or may be after a few releases everybody will have to migrate to flows. Is this statement true?If Yes, then by when shall we expect such a drasti...
