Hi all, I'm hoping to find someone who previously used TrueSight Orchestration (TSO) from BMC and moved their integrations and workflows to the ServiceNow Platform. I've got a couple of quick questions where your help would be hugely appreciated. ...
Dear experts, What are the logics I should validate to Checkout an article from a Flow Designer? My learnings are: We need the article number (Input for the Custom flow Action)We need to query the version (kb_version) table to find if there exist...
Hi all,I’m trying to connect the fulfillment group variable(record producer) with the assignment group variable case records. Here’s the scenario:I use Record Producer to make forms for case records(sn_customerservice_case).On the Record Producer, t...
Hi all,I am wanting to learn more about ServiceNow AI and came across AI Risk Management. Please could you share video links and insights of how to configure these on Now Portal which would be of great help in moving forward to understand this topic.
Hey everyone, Where can you see a list of specific Flow Action executions? I can confirm the action has been executed by reviewing the flow it’s part of, but when I open the Flow Designer as an admin, select the action, click the three dots in the to...
Hello All,While working with Flow Designer in SN- Yokohoma release, recently we have been facing the following error:"Found mismatch in scope after flow engine done. resetting stack".Flow Designer calls an action, which further creates a record in a ...
How to publish the playbook which is created in workflow studio manually in washington dc version.
Hi Community,I’m trying to find out if a specific group is being used anywhere in ServiceNow — particularly in Flow Designer, Workflows. The goal is to identify whether that group is referenced in any approval steps, flow actions, or workflow activit...
Hi all, I’d like your thoughts on this.We’ve received a requirement where we need to extract data from a specific table in ServiceNow and send it to an Azure console (such as a storage account) as a CSV file. This process needs to be automated to run...
Hi all, I’d like your thoughts on this.We’ve received a requirement where we need to extract data from a specific table in ServiceNow and send it to an Azure console (such as a storage account) as a CSV file. This process needs to be automated to run...
var operation = fd_data._1__get_catalog_variables.operation.getDisplayValue();var tofop = fd_data._1__get_catalog_variables.type_of_operation.getDisplayValue();var action = fd_data._1__get_catalog_variables.action.getDisplayValue();return "Operation:...
Hi Team, User Form Activity in Process Automation Designer Does not show the "form_view" in Input Section. How can bring comments field for the user to enter the information and complete the activity. User Form Activity was working well in UTAH versi...
Hello,I have created an SLA flow, as followed:flow triggered by SLA task1. percentage timer - 100%2.condition of completion - stage = complete.4.wait for breach.5.fire event: when testing in flow designer, both parameters have the wanted value.param1...
I created a simple skill in service now design desktop studio. After publishing it, when i am trying to call it from another flow, i am getting following error: The 'Remote Activity' component encountered an error while executing within the 'Main' ac...
Hi Community Memebers,I'm stuck with a silly thing in Flow Designer. I have an email step inside a Do - Until loop. In email subject I want a counter like "Reminder 1" - When 1st loop runs, Then "Reminder 2" when 2nd time that loop runs. Basically I ...
