Decision Table

[sabrina0522]

Hello, 

I am attempting to make changes to a decision table, but when I click on Create Draft, it seems that it gets stuck on opening the draft. I can open other decision tables and click on Create Draft with no problem. Anyone having the same issue and figured out what was happening?

[Ankur Bawiskar]

@sabrina0522 

decision tables do face these issues.

Did you try to clear instance cache using cache.do and then logout and login and see?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Robert H]

Hello @sabrina0522 ,

Please make sure you are in the same application scope as the Decision Table. The Decision Builder behaves in unexpected ways if this is not the case.

Regards,

Robert

[Austin_Brunet1]

"Just delete the delta version of the decision table from  sys_decision_delta table. Delta version is a draft version created when um click on 'Draft' button in the Decision table. After deleting it, you can click again in Draft button."

This worked for me 😁

Reference: https://www.servicenow.com/community/itsm-forum/decision-record-with-name-quot-fulfillment-table-del...