Decision Table

sabrina0522
Tera Contributor

Hello, 

 

I am attempting to make changes to a decision table, but when I click on Create Draft, it seems that it gets stuck on opening the draft. I can open other decision tables and click on Create Draft with no problem. Anyone having the same issue and figured out what was happening?

1 ACCEPTED SOLUTION

AustinB90038179
Tera Expert

"Just delete the delta version of the decision table from  sys_decision_delta table. Delta version is a draft version created when um click on 'Draft' button in the Decision table. After deleting it, you can click again in Draft button."

 

This worked for me 😁

 

Reference: https://www.servicenow.com/community/itsm-forum/decision-record-with-name-quot-fulfillment-table-del...

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6 REPLIES 6

AustinB90038179
Tera Expert

"Just delete the delta version of the decision table from  sys_decision_delta table. Delta version is a draft version created when um click on 'Draft' button in the Decision table. After deleting it, you can click again in Draft button."

 

This worked for me 😁

 

Reference: https://www.servicenow.com/community/itsm-forum/decision-record-with-name-quot-fulfillment-table-del...

Thank you so much, Austin! This worked for me and I've accepted it as a solution. Much appreciated 🙂