Flow designer

shreyashshu
Giga Contributor

not able to see requested item table in flow designer, while creating a flow for service catalog->requested item

1 ACCEPTED SOLUTION

Aditya_hublikar
Mega Sage

Hello @shreyashshu ,

 

Yes ,  (Requested Item) table is not visible in the "Record Created or Updated" trigger in Flow Designer because servicenow restrict it as service catalog items are intended to be managed via the service catalog trigger mechanism rather than generic record triggers. 

 

 

cat.png

 

You can refer this more details :

https://www.servicenow.com/community/developer-forum/flow-designer-trigger-for-sc-req-item-table-not...

 

https://www.servicenow.com/community/developer-forum/flow-designer-how-to-use-the-sc-req-item-table-...

 

https://www.servicenow.com/community/developer-forum/flow-designer-how-to-use-the-sc-req-item-table-...

 

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya,

Technical Consultant

View solution in original post

1 REPLY 1

Aditya_hublikar
Mega Sage

Hello @shreyashshu ,

 

Yes ,  (Requested Item) table is not visible in the "Record Created or Updated" trigger in Flow Designer because servicenow restrict it as service catalog items are intended to be managed via the service catalog trigger mechanism rather than generic record triggers. 

 

 

cat.png

 

You can refer this more details :

https://www.servicenow.com/community/developer-forum/flow-designer-trigger-for-sc-req-item-table-not...

 

https://www.servicenow.com/community/developer-forum/flow-designer-how-to-use-the-sc-req-item-table-...

 

https://www.servicenow.com/community/developer-forum/flow-designer-how-to-use-the-sc-req-item-table-...

 

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya,

Technical Consultant