Need help with the script
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09-15-2024 01:06 AM
Hi All,
I need assistance in fixing the error that I am getting on Service Portal while the catalog item loads, error ' there is a javascript error in the browser console'.
I have created the decision table, and using the below scripts (catalog client script & Script Include). Script tested in Background-Script option and running fine , giving the desired outputs, but when pasting in the client callable Script Include (for all applications) its not working, seems i am doing mistake with the syntax part. Request to please validate the scripts & assistance in fixing it -
Script Include -
var GetChoicesFromDT = Class.create();
GetChoicesFromDT.prototype = Object.extendsObject(global.AbstractAjaxProcessor, {
getChoices: function() {
var ccode = this.getParameter('sysparm_company_code');
var dt = new sn_dt.DecisionTableAPI();
var inputs = new Object();
inputs['u_company'] = ccode;
// gs.info('choiceArr');
var arr = [];
var response = dt.getDecisions('SYS ID of decision table', inputs);
for (var i = 0; i < 10; i++) {
var a = response[i].result_elements.u_choice_list;
arr.push(a);
// gs.print(a);
}
return arr.toString();
},
type: 'GetChoicesFromDT'
});
Catalog Client Script - (Onchange on company code)
function onChange(control, oldValue, newValue, isLoading) {
if (isLoading || newValue == '') {
return;
}
//Type appropriate comment here, and begin script below
var ga = new GlideAjax('GetChoicesFromDT');
ga.addParam('sysparm_name', 'getChoices');
ga.addParam('sysparm_company_code', newValue.toString());
ga.getXMLAnswer(returncode);
function returncode(response) {
// var answer = response.responseXML.documentElement.getAttribute('answer');
var answer = response;
alert(answer);
var arr = answer.split(",");
/* for (var i = 0; i < arr.length; i++) {
// var variableName = answer[i].trim();
g_form.setVisible(arr[i], true);
} */
}
}
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09-16-2024 03:42 AM
In logs, error showing is 'Unknown field in table core_company'. Till var arr = [];, its working fine in script include. Pls suggest further.
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09-16-2024 03:51 AM
What are u getting in response and inside for loop and also data in array ?
Please make sure to use correct input fieldnames of decision table in script
Share screenshot or your code once with logs