Notification is not trigerring from flow

Utpal Dutta
Tera Guru

Hi everyone,

I have flow which is running when a catalog item is ordered. In that flow, there is Send notification step which is triggering a notification which I created in Notification table. This notification codition is set to triggered. 

This flow runs when that catalog item is ordered. In flow execution I can see that it is running send notification step without any error but I can't see this notification anywhere in email logs

I have other notifictaions in the flow as well but this issue is only there in last 2 notifications. Can someone help me debug? How should we debug notification or what can be the cause that these notifications are not trigerring?

 

Thanks,

Utpal

7 REPLIES 7

Ravi Chandra_K
Kilo Patron
Kilo Patron

Hi @Utpal Dutta 

Can you please provide the snapshot of flow context where the notification is triggered.

from the flow context you can find the runtime values 

 

Kind Regards,

Ravi Chandra.

Sai_Charan_K
Kilo Sage

Hi @Utpal Dutta,
Can you please provide a snapshot of your flow so that I can help you with the issue. Also, you can see in the flow executions which ran the latest and check for any errors that came up during the flow executions.
If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful." This action benefits both the community and me.

Thanks and Regards,

K. Sai Charan

Utpal Dutta
Tera Guru

Hi @Ravi Chandra_K  & @Sai_Charan_K 

Below is the screenshot of the execution. I don't see any relevent information here. Please let me know how to debug.

 

image.png

Can you click on "I" icon besides runtime value?

It must have sent. Check from system emails once.