Notification is not trigerring from flow

[Utpal Dutta]

Hi everyone,

I have flow which is running when a catalog item is ordered. In that flow, there is Send notification step which is triggering a notification which I created in Notification table. This notification codition is set to triggered. 

This flow runs when that catalog item is ordered. In flow execution I can see that it is running send notification step without any error but I can't see this notification anywhere in email logs. 

I have other notifictaions in the flow as well but this issue is only there in last 2 notifications. Can someone help me debug? How should we debug notification or what can be the cause that these notifications are not trigerring?

Thanks,

Utpal

[Utpal Dutta]

I tried it before posting this question. For RITM it shows the RITM record and for Notifictaion it shows notification record. I don't see any logs here

[Ravi Chandra_K]

Try comparing working scenario and non working scenario execution context.

[Utpal Dutta]

Both are same. There is no difference

[Raj Abhishek]

If you have not added any recipient then it won't show in the notification.

If 'send to event creator's checkbox checked and you have not added notification then it won't show in log because there is no recipient. 

Send to event creator mean if the person whose triggered event like update/create is triggering a notification wants to receive a notification or not but for that also that person needs to be part of recipient.

[Rishi_11]

Hi @Utpal Dutta ,

Please ensure that the recipient's email id is not empty. Also scenarios covering "send to event creator"  are worth checking.

Regards,

Rishi.