Service Bridge

[souravps8434304]

Hello friends
I'm attempting to connect two instances using Service Bridge, and I've followed all the instructions provided in the service bridge learning course. However, after selecting "connect to provider" in the consumer instance, I'm receiving this problem. Could you please assist me in fixing it?

[SrdanMatijevic]

@souravps8434304 check this KB article.

Also, this series of articles is really good https://www.servicenow.com/community/technology-blog/installing-and-configuring-service-bridge-for-c...

[souravps97]

hi @SrdanMatijevic  thank you for your response,
I have already gone through all these documents multiple time and we have tried with different instances as well even after that we are getting the same error

[Nuno Oliveira]

Hi @souravps97 

You have the same issue I had. And for me the issue was on the KMK module, you will to grant security privileges to your user=> System security => Key Management and Password2 Administration. Then, go to this record and check if it is rejecting or not => /sys_kmf_crypto_module.do%3Fsys_id%3D2ca78142e7222010628a20c343f6a92e

If it's rejecting you will to change it to track.

Let me know if you still need help.

Best regards