trigger task based on date input
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01-23-2025 08:06 PM
hi. we have a catalog where there's going to be a "Return Date" field. so the requirement is, theres going to be to task created after user submits request.
task A - created immediately after request has been submitted
task B - fullfiller will change or update return date field variable, and the task will be triggered based on that input.
is that somewhat possible?
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01-23-2025 08:44 PM
after Task A creation, you can use Wait for condition and wait till that date variable is changed.
Once changed you can trigger the next task
check these links
Flow Designer : Making the flow wait until a specific date time based on a catalog variable
Flow designer - Wait for task to be updated
Flow Variable not Taking Value assigned
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-12-2025 12:54 AM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader