Creation of a Place Types for Indoor Mapping

Definition of a Place Type: Place Types are used to define a physical location on your map, it can be a polygon or a point depending on if this place corresponds to a room or just a place in your map....

Workplace Service Delivery - What's New for August 4, 2022

The August 4 release of the WSD Store Apps includes the following capabilities (note that this is not an exhaustive list. For full details, refer to the Product documentation) : Workplace Reservation ...

Workplace Service Delivery: Optimize Your Space Planning

Join this session with ServiceNow Advisory Solution Consultant, Jen Cleveland, on how to optimize your next-generation workspace with ServiceNow Workplace Service Delivery.

Workplace Service Delivery - Outlook Add in

Customers can configure the Workplace Reservations Outlook Add-in to complement the Workplace Service Delivery Outlook Calendar Synchronization integration. The Calendar Sync Integration allows users ...

How to migrate Campus Maps across instances

The migration of Campus maps is now available in the product with version 1.3.2 of Indoor Mapping with our Snapshots feature As a WSD and Indoor mapping customer, you might want to create your map on ...

Available content for Workplace Indoor Mapping

Workplace Indoor Mapping was released as part of the San Diego release on May 5th 2022. To ensure we provide you with guidance to create and setup your maps, this blog post compiles all the relative d...

Now on Now blog: Embracing workplace uncertainties in a wabi-sabi world

ServiceNow's global workplace services leader shares the three lessons she's learned from the pandemic era in a new article in Forbes. #DrinkingOurOwnChampagne To talk with a Now on Now practitioner a...

Integrating an Indoor Map to the WSD configuration

ServiceNow’s Indoor Mapping solution enables organizations to digitalize their workplace floor plans. Using the Map Studio, map admins can create and update maps that can be used across the Workplace ...

Indoor Mapping Studio Demo

Workplace Service Delivery's May 2022 Store release brings built-in Indoor Mapping capabilities through the new Indoor Mapping Application. The new application is mostly composed of Map Studio. Map St...

Map Studio Guide

Workplace Service Delivery's May 2022 Store release brings built-in Indoor Mapping capabilities through the new Indoor Mapping Application. The new application is mostly composed of Map Studio. Map St...

Indoor Mapping Terminology

The Indoor Mapping lingo can seem confusing at first. This document provides all the necessary definitions so you don't feel lost when starting your Indoor Mapping Project.

How to get started with your WSD Indoor Mapping Project

The purpose of this document is to guide you through the various steps and skills required to set up your Indoor Maps for Workplace Service Delivery.

PNG Guidelines for Indoor Mapping

Workplace Service Delivery's May 2022 Store release brings built-in Indoor Mapping capabilities through the new Indoor Mapping Application. Creating indoor maps can be done in various ways. It can be ...

CAD File Guidelines for Indoor Mapping

Workplace Service Delivery's May 2022 Store release brings built-in Indoor Mapping capabilities through the new Indoor Mapping Application. Creating indoor maps can be done in various ways. It can be ...