Error message pop up in a variable in the record Producer

[deepa231]

Hi All,

Our instance is Washington DC.

This is a record producer in the workplace service catalog

The quantity capacity field is for selecting quantity or capacity of the room/workspace etc. But now when we check it seems this filed is configured as mobile number field. When I enter the capacity as 1 , it gives an error message "Mobile Phone Number shouls starts with '+' and should only contains 0-9 digits"

That filed is a single line text.I checked the UI Policy, UI Policy action, Cleint script in the related list of this record producer.But not able to find , why it is giving the message.

Can someone please help me?

Thanks,

Deepa

[HrishabhKumar]

Hi @deepa231 ,

• There could be a logic in form of Catalog Client Script, or Catalog UI Policy which is causing this message to pop.(If the variable is part of a variable set, check for the client script and UI policy on the variable set as well) 
• There could be a regex applied to the particular variable as well. (Open the field configuration and check for Validation Regex field in the Type Specification tab.)

Thanks,

Hope this helps.

If my response turns useful please mark it helpful and accept is as solution

[deepa231]

Hi ,

Yesterday I have verified all things, Business rules, client script, form customizations , catalog client scripts etc., Unfortunately I have not found where this exact text was defined

Thanks,

Deepa

[deepa231]

Hi Hrishab,

Thank you so much for your prompt reply. Let me check the solution you proposed 🙂

[Raj_Esh]

Hi @deepa231 

Search in sys_ui_message table with the ""Mobile Phone Number should starts with '+' and should only contains 0-9 digits"" in Key or in Message column. It might be the upgrade has replaced some translations.