Floor not displaying in WSD
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3 weeks ago
Hi,
Sorry I seem to be dropping lots of questions into this community about similar issues!
I have created a new campus in WSD for a building with 2 floors (floor 1 and floor 2). CAD files have been uploaded into map studio and imported, view editor has been configured and everything sync'd up. I have made spaces on both floors available to reserve but when I go to the reservation page to load map it only ever loads the map for floor 1. If I search for reservable space on floor 2 it just loads a blank map with building outline but never loads the floorplan showing desks/offices/etc but it does tell me that it is showing me x results. Looking at card and schedule view it shows the spaces available just the map does nothing.
View editor looks like it's configured properly so not sure why this floor wouldn't show anything.
Any ideas of what I might have missed on this floor that i've managed to set on the other floor?
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3 weeks ago
Thanks all. This might have been a users stupidity error!
Realised that on my floor having issues there was something strange happening with the polygon. There was a random point on it that was miles away from the building so think the plan was showing just nowhere near the centred map. I deleted floor and started again, recreated polygon and looks like it is working now.
