How to change assignment groups in the Agent workspace for sctasks

[Adam Stamp]

There is no field for the assignment group on SCTasks in the Agent workspace.

Therefore how can this be updated in the workspace if it needs to be transferred?

[Mohith Devatte]

Hello @Adam Stamp ,

Go to native view of the instance

open any catalog task 

then do form layout where you can select the view as workspace view and bring in your fields to be on the form in workspace view

PLEASE MARK MY ANSWER CORRECT IF THIS HELPS YOU

[Adam Stamp]

Got the same thing with incidents in the workspace, but i dont have the workspace View?

Does this need to be setup or should it be out of the box?

[Mohith Devatte]

@Adam Stamp workspace view comes OOB