Workplace Calendar Synchronization Creation of a sn_wsd_rsvsync_event from a Workplace Reservation

Go to solution
Woz
Tera Contributor

19 hours ago

Hello,

In WSD for the Workplace Calendar Synchronization how does the the sn_wsd_rsvsync_event get created.
 
Looks like there is a Script Include WSDRSEventService with a createEvent method that creates the record but I can't find where its called from?
 
Checked Business Rules, Scheduled Jobs, Script Actions, Angular Providers, Flows using the #sn-utils code-search and searched the script fields on the tables them selves.
 
Reason I ask is its not behaving as I would expect but cant see where the events are coming from to troubleshoot
0 Helpfuls
  • 181 Views
1 ACCEPTED SOLUTION

Go to solution
Arvid
ServiceNow Employee

18 hours ago

Hello @Woz, 

 

Can you please describe the issue you are experiencing in more detail? Synchronization is largely managed through Flow. From a high-level perspective, when a reservation is created, an event is generated and added to the Calendar Sync Event table. From here, the event is translated to the used provider and sent using the related Spoke.

 

 

Kind regards,

Arvid

View solution in original post

0 Helpfuls
5 REPLIES 5

Go to solution
Woz
Tera Contributor
In response to Arvid

18 hours ago

Found the flow - must be tired the name was about as clear as can be  😄
Insert Calendar Sync Event