Hi @Woz ,
Thank you for sharing your questions!
"When booking multiple rooms in a single reservation, only one event is created. As a result, only one integration message is sent to Google Calendar, instead of separate messages being sent to each calendar as expected."
This is intended behavior. For certain AV-equipment, it is mandatory that all added locations are in the same invite. Unless you book the spaces separately, a single event is generated that contains all selected spaces.
In Workplace Reservation Management, a parent record is also created to tie these reservations together.
The following two items might be issues with how these updates are handled. Please raise a Hi-case if needed to have a deeper investigation.
I assume that the reservation was created in Workplace Reservation Management.
"When modifying a booking (for example, adding attendees or changing the dates), a new Create event is triggered instead of an Update, which results in an additional calendar entry rather than updating the existing one.
And
When a meeting is cancelled, no Delete event is triggered, so the corresponding Google Calendar entry is not removed."
Kind regards,
Arvid
