Hi Everyone, recently we've noticed that staff are able to bypass the mandatory all day reservation option we've set as a requirement within WSD. Based on some testing it seems if the user selects a workstation, and moves to the next step, followed by a Back/return in the browser and selects a new desk without refreshing the tool, instead of booking for the 24hr period we've set for an allday reservation, they will be instead booked for 1 hour.
I'm wondering if we have a way within WSD to do any or all of the following.
1) Set the mandatory/option all day reservation for working hours instead of a 00:00:00 - 23:59:59
2) If we can set the WSD client to only show the top portion of the site, forcing the end user to select, building, floor..etc and hitting search before the Map/Card view will load in the bottom half of the page.
and/or
3) Force a mandatory refresh of the site each time it's visited? I'm assuming based on some testing it's using a cache version of the site instead of pulling new causing the error.
Fully disclosure the app does include a small banner reminding the user to refresh the site, but we find many users don't read or refresh this and the path of least resistance would be some kind of automated enforcement of the rule.
Thank you.
