WSD forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Color-coded neighborhoods while reserving spaces

Hello, We have a requirement to provide employees with a color-coded visualization of neighborhoods while reserving spaces. According to the ServiceNow documentation, neighborhood color coding is currently available in Scenario Planning and Location ...

Sona_23 by Tera Contributor
  • 827 Views
  • 3 replies
  • 1 helpfuls

Remove Add Extra Services while making reservation

Hi i am currently working in WSD Module need one helpi want to hide the add extra services i have already gone through this knowledge article - https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1187839but it didn't worked 

PranjalB_0-1759323682189.png
PranjalB by Tera Contributor
  • 398 Views
  • 1 replies
  • 0 helpfuls

WSD and EAM?

Hello together, I was wondering if anyone has any resources on how "Enterprise Asset Management" is supposed to work together with the Workplace Service Delivery Case Management? You do have the "Enterprise Good Model" and "Enterprise Asset" fields o...

WSD Kiosk: Bypassing Authentication

Is it possible to bypass the authentication portion of the kiosk? I wanted to use it for our orgs walk-up experience for HR because I wanted to use the record producer functionality that WSD Kiosk offers

Add invitee to the reservation is not working in mobile

Add invitee to the reservation is working in portal but not in mobile view In Mobile view i can see its searching and records are showing but names are not visible any idea why this is happening and do we need to make changes in WSD Reservations Angu...

ManojPrabhakar_0-1757413430996.png ManojPrabhakar_1-1757413563869.png

Issue with workplace calendar synchronization with outlook

Hello everyone, Actually two issues in two different instance:Instance 1: when we create any workplace reservation from WSD portal ,  synchronization state is directly set to error and state remains awaiting Approval while working fine if create a si...

abhay_agarwal_0-1756706955188.png
Community Alums by Community Alums  
  • 564 Views
  • 1 replies
  • 0 helpfuls

WSD configured map is not loading on Now mobile

Hi there, We have configured the WSD reservation with the map view using the Indoor map. The map is working on the Service Portal view and we are able to reserve spaces. We have also activated the Now mobile component. However, when trying to reserva...

Rahman4_0-1674538332683.png Rahman4_1-1674538360629.png
Rahman4 by Tera Guru
  • 2101 Views
  • 7 replies
  • 2 helpfuls

Certain users not seeing bookable spaces

I've setup a new campus in WSD which has same settings as pre-existing campuses, only change is different floor plans and spaces. All looks to be setup correctly but I have a couple of users when they go to the booking portal it never shows the floor...

edm123 by Tera Contributor
  • 357 Views
  • 1 replies
  • 0 helpfuls

Add a Floorplan in dashboard in WSD

Hi Team, Is there a way we can leverage the dashboard(just like the one Workplace Central) to display a floor plan and a view by filter (like we have in floor map view by Department/Cost Center/neighborhood). The dashboard then drills down in a repor...