Hello,We have another use case where we would want if someone books Office 10, and Office 10 has 4 individual desks within it, all 4 desks appear reserved. For example, if a team are working on a project, one person can easily and quickly reserve th...
Hi all,if one uses the location directory, and navigate to a given space, you can "Raise an Issue" agains that space. The "General Request" item opens, in the lower section of this item the user has the option to select "Items": "belonging to me" or ...
Hello ,I would like to understand the feasibility of configuring a new space type in Workplace Service Delivery (WSD) called as focus room, where users can reserve the space only for a limited duration (for example, a maximum of 2 hours).The key requ...
We've had a use case/requirement to have permanent assigned desks, but if the person doesn't check in by 10am daily, to automatically release that desk. We will be integrating with SwiftConnect, so are confident we can automatically determine if the...
Hi Team, We have a requirement from the client where they do not want the default “1 hour” duration to be shown during reservation, because they are booking only by date (not by hours/minutes).Currently, even though the reservation flow captures date...
Hi all, I'm thrilled that version 2.0 of the Visitor Management was deployed, as this solves quite some open issues for my customers. However I still see a bugs issues :1) With the new "Register a Guest" item on must enter an email address, that kind...
In the Space record, the field "Occupancy Status" does not get auto-updated, is this a bug in the system?
found a lot of posts on this topic but no robust solution so trying again hi communityI am trying to setup workplace reservation approval and want to make "managed by" and "managed by group" on Room record to approve the room reservation.I created a ...
I was supposed to update the default map view on the location directory to something else than world map. I found out a property called as 'sn_wsd_space_map.map_default_location' for the same under Map properties (Space Mapping). But when I tried to ...
Unable to fix wsd map floor configuration.Steps to reproduce error:1. In Application navigator search the "Map Studio".2. Open Map Studio and it will show all campuses.3. Open any campus. 4. Click on building and click on continue.5. Choose the any ...
Can anyone explain the use of this system property (sn_wsd_visitor.visitor_inbound_email), in practice? I can see from documentation:This property enables you to specify a generic email address to send or receive visitor requests.Type: stringDefault...
Hi all,When a user is on the Location directory (having the "Reservations" checkbox checked) and is clicking in a booked workspace, one can see which user has booked that space. So far so good.Now, if you use the "New general Reservation" item and wa...
Hello Experts,We are trying to implement logic in Flow Designer for Visitor Management.Requirement:If the visitor's Expected Departure time has passed the current time, then we need to update an Overdue flag in the Visitor Registration record.Current...
I need help with the WSD Workplace Central workspace, specifically the Space Optimization landing page. Debugging doesn't seem to provide much help.How do I configure the widgets to display data? When I open the Workplace Central workspace, the Space...
When I impersonate the user, ServiceNow directly landing on to the now/sow page. However when after I click on the back on the browser it takes me to his home page. Attached is the references. Please help me on how to fix this. Useful tip : All our u...
