Hi team, Has anyone run into this behavior in Workplace Service Delivery regarding additional reservation services? IssueWhen users reserve via the portal search flow (reservation process with id=wsd_search), the record producer variables for additio...
Hey All, I am currently doing research on workplace service delivery and more precisely on indoor mapping. I would like to know how to use the indoor wayfinding function. Is it possible to choose a precise place on the map of my campus and receive st...
Hello, I have created a record producer in my Reservable Module. In this Record Producer I would like to reference some of the reservation data in the client script. Is there any way to reference or access the data gathered in the reservation? I see ...
Hi Community, Can someone help me with below requirement.I want to display the Legend which display on Location directory WSD on Reservation map View. There is a legend on Location directory WSD I want to display same legend on below Reservation por...
Hey Everyone, We have a request from our Safety team, to have a way to identify users via the reservation map who have training in things like First Aid. I've been looking at options but can't seem to make one work, and was wondering if others have...
I want to provide an additional option on the above drop down in when creating a case from workplace centralI have created a new "workplace service" and associated it with a published record producer but the option has still not shown
Does anyone have a step-by-step guide for configuring the Workplace Reservations for Microsoft Outlook Add-in (with examples/screenshots)? I’ve gone through the documentation available on the NOW platform, but I find it confusing and unclear.
Recently we noticed that the reservation module seems to treat people with some roles differently. People with sn_wsd_rsv.reservation_planner and sn_wsd_rsv.bypass_module_validation are not restricted by the Max days in future for our reservation mo...
On most of the WSD Service record producers you are able to "Find the space on a floor map". In the record producer page, it opens a popup of the location directory. I found that on the variable which holds the client data and points to the widget, y...
Does anyone have a step-by-step guide with examples for configuring calendar synchronization with Microsoft Exchange Online? I’ve reviewed the documentation available on the NOW platform, but I find it confusing and unclear.
Hi all, Do you know how to enable the "Raise an Issue" button in the Location Directory? When we select / click on a Space name in the cad drawing, then it opens a card "horizontal-card__container b r-2x" and the "Raise an Issue" button is not availa...
The Reservation page now has an auto-refresh for updating the list of spaces that are shown to the Employee when the search criteria gets edited --------- Please let me know if this Auto search option is working on reservation page (ie .https://devX...
I have a requirement to block weekends when trying to book a desk or room.I can't seem to find any information regarding setting building opening hours.Does anyone know if this is possible ootb?
Any way i can hide cost and total cost in reservation widget when adding services for a space ? Want to do it without modifying the widget. Any properties to set or configuration i can do ?
We have a use case where we would like to set up a reminder notification (email preferably) that would be sent out to the requester when a Recurring Reservation is approaching the end of the time span. This would then prompt them to either let our H...
