Implementing Workplace Service Delivery's Workplace Services Kiosk, 29th May 2025
Where can i find the recording from this webinar ? event was scheduled on 29th May 2025
Forum Posts
Workplace Service Delivery: Teams Integration - Documentaiton
We are currently finding the online KBs for Integrating with Teams a bit lacking. Is anyone aware of a full step by step document that lists each step? For example, in some documentation I am seeing that you need to go to Flow Designer for the Connec...
Workspace Service Delivery with Microsoft Online Exchange Spoke issue
Hello Community, I wanted to blog about some technical debt we've been chasing for the past 6 months. This is not a question but an article to hopefully help the next person. With Return to Office, we implemented Workplace Service Delivery (WSD) in 2...
Resolved! Hide "Location Directory" on Employee Center
Hi Folks, I've just installed WSD on our dev instance and we're starting to explore rollout. My question is this: When I installed the plugins, a "Location Directory" was automatically added to our Employee Center. How do I hide this? Thanks in advan...
Resolved! Integration between case mgmt from Legal, HR and WSD!
Hi,Do you know if there is an integration between case mgmt from Legal, HR and WSD? I mean when one area needs to engage another one... is there any documentation about that? There are some request that requires legal and WSD help on the same request...
Unable to preview the indoor map
I have uploaded the map in indoor maping. When I try to preview - The following buildings and floors are configured but not selected in this view. Please review to make sure this is intentional.Is there anything else I need to?@Elizabeth Bohling
Show Floor only which have maps on Location Directory
Hi Community, On Location Directory Floor Fields is showing all floors even they are not having maps.How to set the Floor Fields to display only floors having floor maps.I have checked the widget but there no such condition or filtering is happening ...
Is First Come First Serve the Only Option for a Reservation
Can you configure the reservation options to something other than first come first serve out of the box? For example, can you prioritize by seniority, role, or some other user criteria? Could you also prioritize based on last visit to office? For...
Error while uploading CAD(.dwg) file into Map Studio
Hi All,I am getting below error while uploading CAD file into Map Studio - "Setup job failed for the following reason: Could not connect to Map Import service." I have tried with 3 different files, yet same issue. Anyone has idea what's the issue is?...
Resolved! Unable to upload dwg or png files to Map Studio
Hello, I am getting the following error when uploading files to Map studio: "Setup job failed for the following reason: Could not connect to Map Import service." Does anyone have advice for resolving this?
How do you control what is shown in the search fields on the "wsd_location_directory" page
I want to limit what is shown in these search fields on the "wsd_location_directory" page. Currently it shows all active users including external customer_contact users that we dont want shown. I want to limit the options users have in that field. I ...
JavaScript error when searching for users in Location Directory
Been living with this issue for a few releases now. Kicked the can on dealing with it, as we hoped updating the plugins would take care of it organically. That hasn't been the case, so now I'm invested in troubleshooting. Failed to load resource: th...
Outlook Integration with Workplace Calendar
Hello We are trying to integrate our Workplace Service Delivery Reservation Management system with Outlook. However, one issue that has come up is that we do not have a testing environment for our Exchange system. Is there a test Exchange environmen...
Resolved! Microsoft Exchange Workplace Calendar Sync issue with subscription not being generated.
Hey everyone,I have an issue with configuring this app, I was following the guided set up and encountered an issue with the credentials when I tried to activate a Reservable Sync Configuration record, I couldn't find a solution for this so I left it ...
Allocating a Permanent Desk Before a User is Onboarded
Howdy all, Does anyone have any recommendations on how to best use this system to perform this use case? Context: We have automation that kicks in from our ERP system to ServiceNow to create user profiles and then workplace profiles. However, the tr...
