Zoom virtual meeting link not appearing when reserving via the Workplace Outlook Add-in - expected?

[hbalkrishna]

Hi all,

We're on WSD (Zurich) and have Zoom configured as our virtual meeting provider (Zoom Spoke installed but not connected). When users create a reservation through the Reservation portal, the 'Add a Virtual Meeting (Zoom)'  appears.

However, when the same users make a reservation via the Workplace Reservations for Microsoft Outlook Add-in, this checkbox does not show-up

A few questions:

1. Is this expected behaviour i.e., does the Outlook Add-in not support the WSD virtual meeting provider link generation the way the Reservation portal does?
2. If it is supported, is there a specific config (calendar sync, provider setting, add-in version) I might be missing?
3. Does the answer differ between Teams and Zoom as the provider  e.g., does Teams work in the add-in but Zoom doesn't?

I've checked the Outlook Add-in docs and the "Create a reservation including a virtual meeting link" doc, but the add-in pages don't mention virtual meeting providers at all, which is what prompted the question.

Any confirmation or pointers appreciated. Thanks!

[Tanushree Maiti]

Hi @hbalkrishna 

Refer: Create a reservation including a virtual meeting link 

2) Refer:Configure virtual meeting providers 

[hbalkrishna]

Hello @Tanushree Maiti ,

Thank you for your response, but these steps are for employee Center, where I can see the virtual meeting link. I am unable to see the checkbox in the Outlook add-in.