Dell Remote Assistant Card discovery
- UpdatedJan 30, 2025
- 2 minutes to read
- Yokohama
- ITOM Visibility
The Dell™ Remote Assistant Card (DRAC) and Integrated Remote Assistance Card (iDRAC) provide users with tools and functionality to monitor, troubleshoot, and repair servers. You can generate DNS URLs to access out-of-band devices when security prevents access from IP addresses.
To identify the DRAC, Discovery uses the SNMP – DRAC probe. This probe uses SNMPv1 and SMNPv2c. Out-of-band devices have a dedicated management channel for device maintenance. System administrators can remotely monitor and manage devices with the dedicated management channel, including hardware sensor monitoring, access to local media drives, or adjusting BIOS settings. DNS URLs can be generated for out-of-band devices to access the out-of-band device page when the SSL certificate forbids navigating through the IP address.
Data collected
| Label | Table | Name | Command |
|---|---|---|---|
| Firmware version | cmdb_ci_outofband_device | firmware_version | SNMP walk: drsFirmwareVersion (racFirmwareVersion for iDRAC7) |
| Host * | cmdb_ci_outofband_device | host | SNMP walk: drsSystemServiceTag (systemServiceTag for iDRAC7) |
| IP Address | cmdb_ci_outofband_device | ip_address | DNS probe |
| Name | cmdb_ci_outofband_device | name | SNMP Identity probe |
| Product version | cmdb_ci_outofband_device | product_version | SNMP walk: drsProductVersion (racVersion for iDRAC7) |
| Type | cmdb_ci_outofband_device | type | SNMP walk: drsProductType (racType for iDRAC7) |
| URL | cmdb_ci_outofband_device | url | SNMP walk: drsProductURL (racURL for iDRAC7) |
Out-of-band devices
A DNS URL is generated for configuration items in the Out-Of-Band Device list if the configuration item has a Name and DNS Domain. The DNS URL enables you to access the out-of-band device page when the SSL certificate forbids navigating through the IP URL. The DNS URL has the format https://Name.DNS_Domain. If either the Name or DNS Domain field is empty, the DNS URL contains the value in the URL field.