Track issues associated to your product or feature by reporting defects in Agile Development 2.0.

Before you begin

Role required: feature_user, scrum_story_creator, or scrum_admin

The administrator must grant the feature_user role to all those users who are expected to report defects using the Agile Development 2.0 application.

About this task

Create a defect record using the Defects module. You can later create a story for this defect so that the relevant assignment group can work on resolving the issues.

Procedure

  1. Navigate to All > Agile Development > Defects.
  2. Select New.
  3. On the form, fill in the fields.
    Table 1. Defect form fields
    Field Description
    Number System-generated unique identifier for the defect.
    Priority Priority assigned to the defect. A product owner can use priorities when creating stories.
    State State of the defect. Select one of the following:
    • Draft:The defect details are still being drafted.
    • Scoping: The defect is being triaged and the scope of the defect and its fix is being analyzed.
    • Awaiting approval: The scope of the defect is finalized and the team is awaiting approval to start working on it.
    • Work in progress: The team is working on the fix for the defect.
    • Testing/QA: The tester is testing the defect fix based on the scope provided.
    • Deploy/Launch: The team is ready to launch the fix for the defect.
    • Closed Complete: The fix for the defect is deployed into the product.
    • On Hold: The defect is put on hold due to any blockers and until further review.
    • Cancelled: The team cancels working on this defect.
    This field is automatically set to Draft.
    Assignment group The group to which the defect belongs.
    Assigned to The user assigned to the defect.
    Product Product with which this defect is associated. The field is required if the defect is part of a product.
    Reported against Problem, change, or other task record that this defect is reported against.
    Short Description Brief description of the defect.
    Description Detailed description of the defect.
    Work notes Notes about the work being performed on the defect. Work notes can be updated as the work progresses on this defect.
  4. Select Submit.

Result

The defect is created and the form reopens with the Stories related list. The list of stories is only visible to users with a scrum role.

What to do next

A scrum product owner can review the defect and decide if a story must be created for it. See Create a story in Agile Development 2.0.