Associate an interaction record in Accounts Payable Operations

  • リリースバージョン: Australia
  • 更新日 2026年03月12日
  • 所要時間:1分
  • Associate an interaction record to an invoice case if your interaction is related to an existing invoice case in Source-to-Pay workspace.

    始める前に

    Role required: admin

    手順

    1. Navigate to All > Source-to-Pay Workspace..
    2. Select the List icon (Interactions > All.
    3. Search for an existing interaction record using the interaction ID from the list of records.
    4. Associate a record with an existing invoice case.
      1. Select More Actions More actions and then select Associate record.
        The Create New Interaction Related Record form appears in a new tab.
      2. On the form, fill in the fields.
      表 : 1. Create New Interaction Related Record form
      Field Description
      Interaction System-generated interaction number.
      Record Type Type of record created for a case or knowledge topic. By default, this task is auto-populated.
      Document table Invoice case name that you want to associate with the interaction record.
      ID of related record Auto-populates after the Document table field is filled.