Associate an interaction record to an invoice case if your interaction is related to an existing invoice case in Source-to-Pay workspace.
始める前に
Role required: admin
手順
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Navigate to .
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Select the List icon (.
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Search for an existing interaction record using the interaction ID from the list of records.
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Associate a record with an existing invoice case.
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Select More Actions
and then select Associate record.
The Create New Interaction Related Record form appears in a new tab.
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On the form, fill in the fields.
表 : 1. Create New Interaction Related Record form
| Field |
Description |
| Interaction |
System-generated interaction number. |
| Record Type |
Type of record created for a case or knowledge topic. By default, this task is auto-populated. |
| Document table |
Invoice case name that you want to associate with the interaction record. |
| ID of related record |
Auto-populates after the Document table field is filled. |