Request clarification on a purchase request from your mobile device

As an approver, request clarification from the shopper on a purchase requisition if you have questions that you need answers to before approving or rejecting the purchase requisition, from your mobile application. Purchase requisition approvals are generated when an approval rule is triggered on meeting certain criteria.

始める前に

To request clarification on a purchase requisition, you should be assigned as an approver for the shopper requesting the purchase. Also, specific approval rules must be triggered on meeting certain criteria. Only then, this approval to-do is displayed to you on the Now Mobile My Tasks tab.

注:

You can also request clarification from your Shopping Hub desktop, virtual agent, or by selecting Ask for Clarification from the purchase requisition approval record in Sourcing and Purchasing Automation or from Requisition Approvals in Source-to-Pay Workspace.

Role required: sn_shop.shopper

手順

1. Log in to your instance in the Now Mobile application.
2. Select My Tasks.
3. Open the to-do you want to work with.
4. On the To-do tab, select Pending approval.
   注:

   You can view the clarification provided by the shopper by selecting Requests for clarification.
5. Tap on the Actions icon, and select Request clarification.
6. Enter the clarification you require in the Question field.
7. Tap the Next icon.