Configure the Now Mobile Agent application

Configure the Now Mobile Agent application and customize it for Industrial Connected Workforce (ICW) users.

Before you begin

Role required: sn_icw.application_admin

Procedure

1. Navigate to All > System Applications > Studio.
2. In the Select Application screen, select ICW Mobile.
3. Customize the application to display the desired widgets and fields on the mobile application instance.
4. Configure the Now Mobile Agent application.

   Table 1. Configuration options

   Option	Link
   Connect to ICW data	Connect to your Industrial Connected Workforce data
   Customize UI actions	Customizing UI actions for the Now Mobile Agent application
   Configure UI actions	Configure UI actions in the Now Mobile Agent application
   Configure push notifications for task assignments	Configuring push notifications for task assignment
   Configure scheduled offline caching Note: In offline mode, reference fields are limited to a maximum of 1,000 records. If the referenced dataset exceeds this limit, only the first 1,000 records are available, which may impact data completeness and look-up functionality. For more details, see Reference field attributes for input form screens in offline mode.	Configure scheduled offline caching
   Configure the recently closed work order tasks list	Configure the recently closed work order tasks list
   Configure special handling notes	Configure special handling notes for the Now Mobile Agent application
   Enable chat	Enable chat in the Now Mobile Agent application
   Location tracking	Location tracking for mobile
   Enable dark theme	Enable dark theme in the Now Mobile Agent application

• Connect to your Industrial Connected Workforce data
  Connect the Now Mobile Agent application to your Industrial Connected Workforce (ICW) application instance to manage work on your mobile device.
• Customizing UI actions for the Now Mobile Agent application
  Make it easier for your end users to get things done faster with the Industrial Connected Workforce (ICW) mobile application by creating custom UI actions.
• Configure UI actions in the Now Mobile Agent application
  Enable or disable the desired UI actions to reduce the load on mobile devices. In some factory areas, the internet connection can be slow or unstable. To keep the app working smoothly, you can set it up to load only the most important information.