Repair claim

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • In the Repair claims workflow, the customer approaches the dealer with issues related to one or more products. The dealer diagnoses and fixes the issue​ and raises the reimbursement for the repair work performed.

    Figure 1. Repair claim workflow
    Workflow for repair claims

    What to explore next

    To learn more about configuring and using repair campaign, see: