Reviewing and approving repair claims

Agents portal or workspace enables you to review and approve the claims submitted by a dealer.

1. Navigate to Workspaces > CSM/FSM Configurable Workspace > Lists > Repair.
   Note:

   To create and navigate to the Review & approve form, see Create a repair claim manually.
2. From Activities, select Review & approve
3. Select the required action from the following table.

Table 1. Review and approve repair claims

Action	Description
Approve all	Select Approve all from the drop-down. All claims are approved. View the summary in Claim Summary.
Reject all	Select Reject all from the drop-down. All claims are rejected. View the summary in Claim Summary.
Partially approve	Select Partially approved. Approve, reject, or delete individual jobs, or enter a lesser Approved amount for any job. View the summary in Claim Summary.
Send back	Select Send back. The claim is returned to the dealer for additional information.