Dealer landing page

The dealer portal supports post-sales service for OEMs and dealers, who submit claims, manage recalls, and view real-time insights for informed decisions.

Figure 1. Dealer portal landing page

The Dealer Portal landing page includes different sections and components.

Table 1. Components of the dealer portal landing page

Tabs/Fields	Description
Campaigns	Displays the campaigns created for sales promotion and recall.
My lists	Displays the list of claims that includes: Sales promotion claims Sales promotion bulk upload Repair claims Report an issue All Cases
Catalogs	Displays the categories under the dealer catalog: Customer Operations Support & Services
Knowledge	Knowledge bases contain articles that provide users with information such as self-help and task resolution.
My information	Displays the dealer information. Note: Here, dealer refers to a business location.
Search or request something	Enter the information that you’re looking for. The search option helps you easily and quickly find the information you need.
Browse Services	Lists all the features supported by MCO.
Lookup by serial number	Enables you to search the claims records based on the serial or asset number.
Active campaigns	Displays the list of all campaigns that are in active state.
My active claims	Displays the list of active claims that are created by the logged-in user.
User Profile	Displays user profile information. To learn more about user profile, see User Profile widget.

What to explore next

To learn more about configuring and using the dealer portal, see:

• Dealer data model
• Configure dealer portal
• Using the dealer portal