Manufacturing Commercial Operations core features

Manufacturing Commercial Operations (MCO) enables you to manage sales promotions, recall campaigns, warranty and repair claims, and pre-authorization requests.

Table 1. MCO core features

Features	Description
Sales promotion claims	Create and manage sales promotions to reach customers with targeted offers and campaigns.
Recall campaign	Initiate and manage recall campaigns to address product defects or issues after distribution.
Repair claim	Process warranty and repair claims by documenting customer-reported issues and managing reimbursement requests from dealers.
Pre-authorization	Request pre-authorization to obtain approval before initiating repair or warranty claim activities.