Configure ITSM Predictive Intelligence Workbench settings

View the default Predictive Intelligence Workbench property settings and configure them to meet your business process needs.

Before you begin

Role required: piwb_admin or piwb_manager

About this task

Important:

Starting with the Xanadu release, ITSM Predictive Intelligence Workbench is being prepared for future deprecation. It will be completed deprecated and will no longer be supported from the Yokohama release. To get the latest experience for this functionality, you must install the Task Intelligence for ITSM application (com.snc.itsm_ml_task) plugin. For more information, see Task Intelligence for ITSM

For details, see the Deprecation Process [KB0867184] article in the Now Support Knowledge Base.

Predictive Intelligence Workbench includes several configurable property settings that enable you to define how you want to use and experience the application. For example, decide how many rows you want for batch testing or the minimum percentage of net automation to show that a model is auto trained. Default settings are configured in the base-system application.

Procedure

1. Navigate to All > Predictive Intelligence Workbench > Administration > Settings.
   The Predictive Intelligence Workbench Settings page appears with default setting configurations.

   

2. Modify the property settings, if desired, or work within the default parameters.
3. Click Save if you make any changes.