Associate a portal with a knowledge base

  • リリースバージョン: Australia
  • 更新日 2026年03月12日
  • 所要時間：1分

    • You can associate a portal with any knowledge base. Multiple knowledge bases can be associated with a portal.

    始める前に

    Role required: admin or sp_admin

    手順

    1. Navigate to All > Service Portal > Portals.
    2. In the Knowledge Bases related list, select Edit.
      ヒント:
      If you don't see the Edit option, confirm that you have the correct application scope selected in the application picker.
    3. Select one or more knowledge bases to add to the portal.
      The knowledge bases are displayed in Service Portal page listed in the KB Home page for the portal. If no knowledge bases are selected, all knowledge bases are available in the portal.
    4. Select Update.