Create a Configurable Workspace experience

  • リリースバージョン: Australia
  • 更新日 2026年03月12日
  • 所要時間:2分
  • Create a Configurable Workspace experience from scratch using UI Builder and the Workspace App Shell.

    始める前に

    Role required: ui_builder_admin, admin

    注:

    ServiceNow offers prebuilt Configurable Workspace experiences to target specific users and issues like CSM Configurable Workspace.

    These prebuilt workspaces can be updated and modified in UI Builder instead of creating an experience from scratch.

    For a list of prebuilt workspaces ServiceNow offers, see List of workspaces.

    To update an existing Configurable Workspace experience, see Open a Configurable Workspace experience in UI Builder

    手順

    1. Navigate to All > Now Experience Framework > UI Builder.
    2. Create an experience by selecting Create > Experience.
      A modal opens with fields to create an experience.
    3. Complete the following fields in the modal.
      Name
      Enter a name for the experience.
      App shell UI
      Select the Workspace App Shell from the menu.
      URL path
      The URL path is created automatically based on the experience name.
      Landing path
      The landing path is a prefix used to reach the experience home page. It appears automatically as home.
      Roles
      Define the roles that can access the experience. If you leave this field empty, the experience is open to all logged-in users by default.
    4. Select Create.
      A modal opens that confirms the experience is created.
    5. Select Open your experience.

    タスクの結果

    Your Configurable Workspace experience opens in UI Builder.

    Configurable Workspace experience in UI Builder

    次のタスク

    Create a Configurable Workspace page