Configure a text command

  • リリースバージョン: Australia
  • 更新日 2026年03月12日
  • 所要時間:2分
  • Configure a text command that can be applied by a keyboard shortcut for emails, journal input fields, and HTML fields.

    始める前に

    Role required: form_admin, admin

    手順

    1. Navigate to sys_ui_text_command.list.

      The entire list of UI text commands in the UI Text Command [sys_ui_text_command] table opens.

    2. Select New.
      A new UI Text Command record opens.
    3. Complete the following fields:
      Name
      Enter a name for the keyboard shortcut.
      Command Name
      Enter the key that will apply the command.

      For example, if r is the Command Name, you will need to enter /r to apply the keyboard shortcut.

      Description
      Enter a description of the keyboard shortcut.
      Table
      Select which table the keyboard shortcut will apply to.
      Applies To
      Select where the keyboard shortcut will apply from the following options:
      Field Type
      Apply the keyboard shortcut to either the journal input or HTML field type.
      Email
      Apply the keyboard shortcut directly to the email composer.
      Field Type
      Select which field type the keyboard shortcut will apply from the following options:
      Journal Input
      Apply the keyboard shortcut to journal input fields.
      HTML
      Apply the keyboard shortcut to HTML fields.
      Action
      Select an action from the following options:
      Insert Content
      Add onto existing content.
      Replace Content
      Replace existing content.
      Custom Event
      Create a custom event using an action payload.
      Action Script
      Enter JavaScript code that determines the keyboard shortcut's action.
    4. Select Submit.

    タスクの結果

    The specified keyboard shortcut applies the configured text command.