Add or remove a supplier location using the supplier catalog

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • Submit a request to add a new supplier location or remove an existing one to keep the supplier information up to date.

    Before you begin

    Role required: sn_slm.contact

    About this task

    • If a supplier has multiple locations, at least one location should be set as headquarters.
    • If a new supplier location is set as headquarters (HQ) or if any updates are made to the existing HQ supplier location, the location details of the HQ supplier location is updated in the supplier record.
    • When you update the supplier location details in a supplier record, the location details are updated in the supplier location record as well.

    Procedure

    1. Navigate to the Supplier Collaboration Portal home page by accessing your instance URL and adding a /supplier suffix.
      For example, https://example.com/supplier.
    2. In the portal header, select Raise a request.
    3. Under the General category, select the Update location details catalog item.
    4. In the Add new or remove drop-down list, select one of the following:
      • Add location
      • Remove location
    5. In the Select a location search field, search for and select a supplier location.
      Note:
      You cannot remove a location whose category is set to Headquarters.
    6. From the Category drop-down list, select a category for the supplier location.
      • Contracting address
      • Delivery address
      • Facility (default)
      • Headquarters
      • Invoice address
      • Service center

      You can select multiple values from the choice list.

    7. If you do not find the required supplier location in the Search a location search field, select the Add new check box.
    8. On the Supplier Location form, fill in the fields.
      For a description of the field values, see Add New Location form.
    9. Select Submit.
      The application creates a case and assigns it to the supplier manager for review and approval.

      After the supplier manager approves the case, the supplier record is updated accordingly.