Identify and execute mitigation strategies for purchase order exceptions

  • リリースバージョン: Australia
  • 更新日 2026年03月12日
  • 所要時間:3分
  • Leverage the define PO exception mitigation strategy workflow to resolve purchase order exceptions and avoid the risk of critical part shortages. This agentic workflow helps buyers identify and execute the best mitigation strategies by analyzing delivery gaps and proposing order changes with alternative suppliers.

    Define PO exception mitigation strategy agentic workflow overview

    The Define PO exception mitigation strategy agentic workflow analyzes purchase order exceptions and generates actionable mitigation strategies by calculating delivery gap schedules.

    Accessing the define PO exception mitigation strategy agentic workflow

    To access the agentic workflow:
    1. Navigate to All > AI Agent Studio > Create and manage.
    2. Select Define PO exception mitigation strategy.

    AvailabIe agents

    The following table lists the agents that are used in the Define PO exception mitigation strategy workflow.

    表 : 1. AI agents used
    AI agent AI agent role
    Purchase order plan creation AI agent Analyzes purchase order exceptions and generates actionable mitigation strategies by calculating delivery gap schedules. It identifies alternative purchase order lines from different suppliers, and creates optimized change requests that combine supplier-suggested modifications with buyer-approved mitigation plans.

    Tools mapped to the Purchase order plan creation AI agent

    表 : 2. Tools used in the Purchase order plan creation AI agent
    Tool type Execution mode Name Description
    Scripts Autonomous Create Change Requests Creates Purchase Request (PR) records of type 'revision' to implement approved mitigation changes.
    Scripts Autonomous Fetch Exception and Gap Schedule Details Retrieves the purchase order exception details and delivery gap schedule.
    Scripts Autonomous Get Editable Purchase Orders Searches for alternative purchase order lines that can be modified to resolve delivery gaps.