Create an assignment rule

Create an assignment rule to automatically assign an Operational Technology (OT) incident to a group or user according to one or more conditions in the assignment rule. You use assignment rules to run at the time that you open an OT incident.

Before you begin

Role required: admin

Procedure

1. Navigate to All > System Policy > Rules > Assignment.
2. Select New.
3. On the form, fill in the fields.
   For a description of the field values, see Assignment rule form.
4. Select Submit.

What to do next

For more information about assignment rules, see Defining assignment rules.